This Customer Service course is a Level 1 accredited covering aspects of customer service which are essential to a wide range of jobs and careers. The course identifies customer service skills such as communication, policies and procedures, complaint handling and meeting customer needs and combines practice with understanding and knowledge.
- Editing: Mariantha Fomenky
- Editing: Alison Moore
- Editing: Gillian Newton
- Editing: Lisa OCNLEQA
- Editing: Susan OCNLEQA
- Editing: Mercedes Regalado